FREQUENTLY ASKED QUESTIONS




How are orders placed?


It can be done via email request or by calling the happiness hotline 0773 623375 or direct line 0115 655659.

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Will the bouquet be same as the image shown in the web?


We always try to make look similar as much as possible, but slight variances may occur due to stock unavailability.

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Do you provide round the clock service?


Yes – but deliveries after 7.00 pm are done at a special charge.

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How do I check the status of my order?


The customer is informed after delivery via SMS.

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Can my order be a surprise?


Of course but the address and directions with the correct landmarks must be clearly stated.

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What are the modes of payment?


Cash deposits, Visa, Master, American Express Cards and cheques are accepted.

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What about Order Changes / Cancellations / Postpones?


The management reserves the right to decide as appropriate.

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Do you offer free delivery?


Only for orders above 3500 LKR within Colombo, which is placed on a prior date of delivery date.

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Could I have same day delivery of gift bouquets?


Only for orders placed before 12 noon of the same day. Late requests also considered on availability of resources.

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How are the flowers delivered?


Delivery is made in our three wheelers to any desired destination.

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What happens if my recipient is not present at the time of delivery?


We will do our best to call recipient or sender and deliver to a nearby location.

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Do you deliver on weekends and public holidays?


We usually undertake on weekends, but special holidays on availability of resources.

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Can I place an order for international delivery?


Sorry, this service is not presently available.

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What are your delivery chargers?


DestinationCharge LKR
Colombo 1450.00
Colombo 2400.00
Colombo 3300.00
Colombo 4250.00
Colombo 5250.00
Colombo 6150.00
Colombo 7300.00
Colombo 8400.00
Colombo 9450.00
Colombo 10350.00
Colombo 11500.00
Colombo 12550.00
Colombo 13600.00
Colombo 14550.00
Colombo 15600.00
DestinationCharge LKR
Ayttidiya300.00
Bambalapitiya250.00
Battaramulla650.00
Boralesgamuwa300.00
Borella400.00
Cinnamon Gardens300.00
Dehiwala150.00
Delkanda250.00
Dematagoda450.00
Embuldeniya300.00
Ethul Kotte350.00
Fort450.00
Gothatuwa(IDH)550.00
Grandpass550.00
Hendala700.00
Homagama850.00
Horana1,250.00
Hulsftsdrop550.00
Ja-Ela1,250.00
Kaduwela750.00
Kandana1,000.00
Kelaniya500.00
Kesbewa600.00
Kiribathgoda600.00
Kirulapone200.00
Kollupitiya300.00
Kompannaveediya400.00
Koswatte (Nawala)400.00
Kotahena600.00
Kottawa600.00
DestinationCharge LKR
Maharagama450.00
Malabe600.00
Maligawatte450.00
Maradana350.00
Mattakkuliya600.00
Mattegoda650.00
Moratuwa450.00
Mount Lavinia250.00
Mutwal600.00
Narahenpita250.00
Nawala350.00
Nugegoda150.00
Panadura750.00
Panchikawatte400.00
Pannipitiya550.00
Pepiliyana200.00
Pettah500.00
Piliyandala500.00
Polgasowita650.00
Pitakotte300.00
Ragama1,000.00
Rajagiriya450.00
Ratmalana350.00
Slave Island400.00
Sri Jayawardenapura400.00
Thimbirigasyaya250.00
Town Hall300.00
Udahamulla350.00
Wattala750.00
Wellawatte150.00


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What if the city I want is not listed?


Please call our hotline for special delivery arrangements.

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I have some other questions!


If you have any other questions, please Contact Us.

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